Support

We're here to help.

Most questions are answered fastest by email or on our issue tracker, where you can also request new features.

Email support Read the guides Report a bug / request a feature

✉️

Email us

jcltravels@gmail.com
Include your device, OS version, app version, and steps to reproduce so we can help quickly.

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Issue tracker

Report bugs and request features on GitHub Issues. Public and fast.

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Subscriptions

Manage or cancel Rocket Proxy Premium anytime in your Apple Account settings.

Getting started

Connect in three steps.

1️⃣

Add a server

Paste a URI, scan a QR code, or import a config file. New to it? Tap the built-in free demo server to try instantly.

2️⃣

Choose a mode

Pick Smart, Proxy Everything, or Local-Only ad-block depending on what you want routed.

3️⃣

Connect

Tap Connect and allow the VPN configuration when prompted. That's it — you're protected.

Common questions.

Make sure you allowed the VPN configuration when prompted (Settings → General → VPN & Device Management). Confirm your server details are correct, then try toggling Connect again. If it still fails, email us the server type and any error shown.

On the Servers screen, tap the add button and paste a URI, scan a QR code, or import a config file. Rocket Proxy supports 20+ protocols including Shadowsocks, VMess, VLESS, Trojan, Hysteria2, TUIC, WireGuard and SSH.

The built-in demo server lets you try the app instantly with no setup. It is shared and testing-only, so it auto-disconnects after a few minutes and has a short reconnect cooldown. For everyday use, add your own server or subscribe to Premium.

Open your Apple Account subscription settings, select Rocket Proxy Premium, and turn off auto-renewal or cancel. You'll keep access until the end of the current billing period.

No. We collect no data and keep no logs. Your traffic stays on your device. See our Privacy Policy for details.